What to Expect

Coming to terms with hearing loss is no easy feat. We at Hear on Earth Hearing Care Center understand that, and we also understand that for some, seeking treatment can also be intimidating. No one should feel scared or overwhelmed at their hearing appointment. That’s why we want to share with you what your first hearing appointment might look like. This way, not only will you know what to expect, but you’ll also feel your most comfortable the whole way through. 

We encourage you to bring a relative or loved one who’s already familiar with your hearing situation to your appointment. They can help answer questions you don’t know the answer to, or even ask questions you hadn’t thought of. Our providers are more than happy to accommodate our patients and their comfort levels. 

A Typical Hearing Appointment 

So, first things first, CONGRATULATIONS! You’ve taken your first steps towards better, healthier hearing. Here at Hear on Earth Hearing Care Center, we’re proud to offer a comprehensive suite of hearing healthcare services designed to help you hear your best. But before we can do that, we need to get to know you and the current state of your hearing. 

Getting to know you

At the very start of your appointment, one of our providers will ask you to fill out a questionnaire regarding your hearing history. Then, they’ll ask you a series of questions designed to get to know your current hearing and lifestyle. After all, two people may have the same hearing loss, but their individual lifestyles may change how that loss impacts their lives. 

a licensed audiologist asks a couple a series of questions designed to get to know their hearing situation
man undergoes a hearing test with a licensed audiologist to determine if he has hearing loss

Getting to know your ears and hearing needs 

Next, your hearing healthcare provider will move onto the “exam” portion of the appointment. This portion of the appointment includes both a hearing test and a physical examination of your ears.  

The hearing test will comprise a series of sounds and auditory cues. It will assess your ability to hear sounds, your sensitivity to noises and your ability to comprehend the sounds you do hear. 

Following the hearing test, your hearing provider will perform a physical examination of your ears. Sometimes, hearing loss is triggered by physical factors such as earwax buildup, trauma or infection. A physical examination will help them determine if something physical may be affecting your hearing. 

woman undergoes physical ear exam to diagnose possible causes of hearing loss

Discussing treatment options and budgetary constraints 

After your hearing test has concluded, your provider will discuss your test results with you. They will present your test results on a graph, known as an audiogram, and discuss any findings present and what they mean for your hearing. If they determine you have some form of hearing loss, they will explain the type of hearing loss and how it may be affecting you currently.  

Your provider will then put together a treatment plan unique to your situation. They will lay out any immediate next steps such as trying a hearing aid in-house or scheduling a hearing aid fitting. During this time, they will discuss what hearing aid options are available to you for your hearing loss diagnosis. They will be sure to stay mindful of your aesthetic preferences and respectful of your budget. 

If they do not detect any hearing loss, one of our staff will schedule your next routine hearing test to continue monitoring your hearing health. 

Schedule Your Hearing Appointment Today 

We want to assure you that whether you’re coming in for your first hearing appointment or your fifth, we will treat you with the respect, compassion and attention you deserve. At Hear on Earth Hearing Care Center, we know how critical your hearing is to your everyday life. It shapes your relationships, career performance, informs your physical safety, affects your mental health and does so much more. That’s why we want you to keep hearing your best.  

Happy Patients

Patient Reviews

Read what some of our patients have to say about our staff and our office in our Google Reviews!

4.9 out of 5 Stars based on 188 Reviews on Google.

Excellent service! They were able to get me an appointment quickly, and the entire visit was fast and efficient. They friendly, professional, and made everything easy. I highly recommend Hear on Earth for anyone needing hearing care and quick appointments.

Reviewer Profile Photo I G, on Google

Debbie is very knowledgeable, and very precise with, what she does, totally awesome experience, and I will share with others

Reviewer Profile Photo Alfred Tercero, on Google

Very professional, polite and didn't take very long to complete the hearing exam. Also cleaned and reset my mother's hearing aids. Excellent place. I recommend them highly.

Reviewer Profile Photo Athena Bayes, on Google

Great service. Fixed the problem.

Reviewer Profile Photo Chris Smith, on Google

Very efficient and friendly

Reviewer Profile Photo Pauline Richards, on Google

Awesome!

Reviewer Profile Photo Angie Cordova, on Google

Enjoyed my visit and testing my hearing aids. These are very nice people. Debbie was great and very thorough. Highly recommend.

Reviewer Profile Photo Greg Sowards, on Google

In the Roswell office I was helped very promptly and courteously. My issue was resolved and I went happily on my way.

Reviewer Profile Photo Nancy Slayton, on Google

They did a great job setting up my hearing aids and did it fast and smooth, could not be happier with the service they provided me

Reviewer Profile Photo Alex Oostveen, on Google

They're not there now they're in Las Cruces New Mexico their home office the date of this posting is March 16th 2026.

Reviewer Profile Photo Shannon McMillen, on Google

They don't take the healthcare Molina so I can't get hearing aids from them and give them a rating but they are very polite with me over the phone

Reviewer Profile Photo Shannon McMillen, on Google

Very nice environment nice and clean Dr are awesome

Reviewer Profile Photo Sally Melendrez, on Google

I stopped being able to hear my Audiobooks. Roswell service was excellent, friendly, and instructive. The owner immediately showed me that when my phone updates, it imdid not turn back on my audiobook. Great response!!

Reviewer Profile Photo Caren Johnson, on Google

I had the pleasure of taking my Father to Hear on Earth for many years and every time they treated him with such care, kindness, and always provided the perfect hearing aid for his needs. Now I had the experience of a visit to Hear on Earth for my personal...

Reviewer Profile Photo Patricia Torres, on Google

I would highly recommend hear on Earth care Center , Debbie was so kind and knowledgeable. She answered all my questions and was patient and did not pressure me in any way .

Reviewer Profile Photo Donna Lee, on Google

I was treated like a guest! Very respectful and kind. I will recommend you in the future.

Reviewer Profile Photo Linda Tanner, on Google

Excellent service on a follow issue with my hearing aids.

Reviewer Profile Photo George Flanagan, on Google

A very good meeting, evaluation, and visit! I Am pleased to have been seen by them and feel like I will be well served when I might need them in the future! Thank you!.

Reviewer Profile Photo Corine Nance, on Google

Awesome staff got me my hearing aids that were found and I am not even a patient with them.

Reviewer Profile Photo Eric Lopez, on Google

Very helpful, friendly and believe they have solved my problem.

Reviewer Profile Photo Robbin Brodsky, on Google